Serving Jacksonville, FL & Surrounding Areas
Simple. Safe. Reliable. Compassionate.

More Than a Ride. Transportation You Can Trust.

Safe, reliable, compassionate transportation for seniors, wheelchair users, individuals with mobility challenges, and families who deserve peace of mind.

Wheelchair-accessible and ambulatory transportation in Jacksonville and surrounding communities.

Locally Operated:Serving Jacksonville, FL · Duval, St. Johns & Clay Counties
Call (904) 747-1375
Please note: We'll contact you to confirm availability and trip details.
Wheelchair-Accessible Vehicles
Ambulatory & Wheelchair Service
Background-Checked Drivers
Executive Care Transport professional driver assisting senior passenger into a clean wheelchair accessible medical transit van in Jacksonville

Compassionate Non-Emergency Transport

Punctual, dignified & wheelchair-equipped

Trusted in Jax
Dedicated NEMT Capabilities

Our Transportation Services

We provide non-emergency medical and essential mobility transportation tailored to the health and independence of Jacksonville residents.

Doctor Visits & Specialists

Medical Appointments

Prompt transportation to primary care physicians, specialists, and hospital visits across Greater Jacksonville.

Subject to scheduling confirmation
Side & Rear Entry

Wheelchair-Accessible Transportation

Wheelchair-accessible vans with side-entry and rear-entry options, professional Q'STRAINT securement systems, and compassionate assistance for smooth, stress-free boarding.

Subject to scheduling confirmation
Independence & Dignity

Senior Transportation

Attentive, friendly service for older adults who value keeping their independence, active social connections, and community appointments.

Subject to scheduling confirmation
Recurring Weekly Schedules

Dialysis Appointments

Consistent, punctual recurring schedules for dialysis treatments where on-time arrivals and comfortable return rides matter.

Subject to scheduling confirmation
Post-Surgery & PT Visits

Rehabilitation & Therapy Visits

Reliable transit to physical therapy, occupational rehab, speech therapy, and outpatient centers with gentle pacing for healing patients.

Subject to scheduling confirmation
Groceries & Community Life

Essential Personal Errands

Safe accompaniment to the pharmacy, grocery store, bank, religious gatherings, and essential community errands.

Subject to scheduling confirmation

Need Recurring Rides for Dialysis or Physical Therapy?

We coordinate multi-day weekly pickup & return schedules with clinics and care coordinators.

The Executive Care Standard

Why Jacksonville Families Choose Us

Non-emergency medical transit shouldn't feel stressful or impersonal. We combine professional reliability with heartfelt, neighborly compassion.

Core Value

Dignity & Compassion First

Every passenger is treated like our own beloved family member — with genuine patience, warmth, and respect.

Dignified care for every ride
Accessible Vehicles

Comfort & Cleanliness

Wheelchair-accessible vans with side-entry and rear-entry options, Q'STRAINT securement equipment, and comfortable passenger seating.

Dignified care for every ride
On-Time Service

Reliability You Can Count On

No missed doctors' visits or anxious waiting rooms. We arrive promptly for pick-ups and return journeys with real-time dispatch coordination.

Dignified care for every ride
Caregiver Updates

Clear Communication

Families, caregivers, and medical facility coordinators receive transparent updates and prompt scheduling confirmations for complete reassurance.

Dignified care for every ride
Tailored Care

Personalized Attention

From gentle wheelchair assistance to carrying personal belongings, we tailor care to each rider's unique needs. Tell us what you need when requesting a ride.

Dignified care for every ride
Trained Drivers

Safety & Professional Standards

Background-checked drivers with defensive driving certification, CPR/First Aid training, and a consistent focus on safe, secure transport.

Dignified care for every ride
A transportation professional assisting a woman in a wheelchair up a side-entry ramp into a modern wheelchair-accessible minivan with the passenger-side sliding door fully open
Accessible Transportation

Transportation That Moves With Your Needs

From individual appointments to ongoing transportation partnerships, Executive Care Transport delivers accessible, dependable transportation with the professionalism organizations expect and the personal attention families deserve.

01

Accessible Transportation

Wheelchair-accessible and ambulatory passenger transportation delivered with dignity and care.

02

Medical & Personal Transportation

Dependable transportation for medical appointments, dialysis, rehabilitation, therapy, and essential outings.

03

Healthcare & Organizational Partnerships

Transportation coordination for healthcare facilities, care organizations, recurring transportation needs, and contracted service arrangements.

Serving Every Passenger

Transportation Solutions for Every Need

Whether you're arranging a ride for yourself or coordinating transportation for a facility, we'll help you find the right next step.

Personal Transportation

Individuals & Families

Arranging transportation for yourself or someone you love? We're here to help make the journey easier.

  • Medical appointments
  • Wheelchair-accessible transportation
  • Senior transportation
  • Rehabilitation and therapy visits
  • Dialysis appointments
  • Personal appointments and essential errands
  • Family caregiver transportation arrangements
Partner Transportation

Healthcare & Community Partners

We work with healthcare facilities, care coordinators, community organizations, and transportation partners to support dependable patient transportation.

  • Patient transportation coordination
  • Recurring transportation requests
  • Facility transportation arrangements
  • Wheelchair-accessible transportation
  • Transportation partnerships
  • Contracted transportation opportunities
  • Additional transportation capacity through partnerships
Partner With Us

Reach out to our team to discuss contracted transportation, recurring scheduling, or partnership opportunities.

Simple & Clear Process

How It Works in 3 Easy Steps

Scheduling accessible transportation shouldn't be complicated. Here is how we ensure every trip is smooth, safe, and stress-free.

01
Takes only 2 minutes

Request a Ride

Submit a ride request with your pickup address, destination, mobility requirements (wheelchair, walker, ambulatory), and requested date/time.

Step 01 of 03
02
Prompt Coordinator Response

Confirm Your Trip

Our Jacksonville coordination team reviews availability and contacts you to confirm your trip details and schedule.

Step 02 of 03
03
Safe & Relaxing Ride

Take Your Ride

Your compassionate, trained driver arrives on time, assists with boarding, secures your wheelchair safely, and transports you with dignity.

Step 03 of 03

We'll contact you to confirm availability and trip details.

Compassionate caregiver and senior passenger smiling warmly during a Jacksonville medical transportation ride
Dignity • Patience • Care

We keep families informed at every step — from pickup confirmation to safe arrival.

Coordinated ride updates for caregivers and loved ones

For Caregivers & Families

Peace of Mind for Families When It Matters Most

Caring for an aging parent, spouse, or family member with mobility challenges is a profound act of love — but coordinating medical trips around busy work schedules shouldn't cause burnout.

Relief for Caregivers & Working Families

No more unplanned time off work or the stress of coordinating medical trips around busy schedules.

Preserving Dignity & Independence

Seniors and individuals with mobility differences maintain their sense of freedom and active healthcare participation with a respectful ride.

Attentive, Respectful Assistance

Our drivers assist loved ones with boarding and coordinate return pickups, keeping the journey comfortable and dignified.

Coordinated Communication

We can share pickup and return updates with family members and caregivers when requested, so you always know the plan.

Speak With a Coordinator
Transportation professional assisting a senior woman in a wheelchair up a side-entry ramp into a wheelchair-accessible minivan with an open sliding door in Jacksonville FL
Wheelchair-Accessible Fleet

Modern Accessible Minivans

Side-entry & rear-entry options · Manual ramps · Q'STRAINT securement

Safety & Accessibility

Your Safety and Comfort Matter.

Our wheelchair-accessible vans include both side-entry and rear-entry options. Every ride is handled with attention to dignity and independence. We focus on what we do best — respectful, reliable transportation — and we do not make claims of guaranteed safety or medical care.

Respectful Passenger Assistance

Courteous, patient assistance tailored to each rider's comfort and needs.

Proper Wheelchair Securement

Careful use of our Q'STRAINT restraint system and securement equipment for every wheelchair passenger.

Accessible Transportation

Wheelchair-accessible vans with side-entry and rear-entry options for smooth, dignified boarding and exit.

Clean, Comfortable Vehicles

Well-maintained, climate-controlled vans kept clean and comfortable for every trip.

Professional Driver Conduct

Background-checked drivers who prioritize safety, punctuality, and respectful conduct.

Clear Communication

Transparent updates and prompt scheduling confirmations shared with passengers and caregivers.

Professional Standards

Trained to Serve. Committed to Safety.

At Executive Care Transport, passenger safety, dignity, and comfort are central to everything we do. Our professional training prepares us to provide attentive, compassionate, and accessible transportation.

CPR Certification

Certified in cardiopulmonary resuscitation for emergency preparedness.

Certification Completed

First Aid Certification

Certified in basic first aid to assist passengers should the need arise.

Certification Completed

HIPAA Awareness Certification

Certified in privacy-aware handling of passenger health information and records.

Certification Completed

Defensive Driving Certification

Certified in safe, defensive driving practices for secure, smooth transport.

Certification Completed

Passenger Assistance, Safety & Sensitivity (PASS)

Certification completed in attentive passenger assistance with respect, dignity, and accessibility awareness.

Certification Completed

Wheelchair Securement Training

Training completed in proper wheelchair securement procedures for every passenger's safety.

Training Completed

Q'STRAINT Securement Training

Training completed in the use of our Q'STRAINT wheelchair restraint system and securement equipment.

Training Completed

Our Commitment to Honesty: We only describe a credential as completed when our business has verified it. We do not invent certifications, accreditation, licensing, or endorsements, and we do not imply that Q'STRAINT has certified our drivers unless that certification is documented. We describe only the training our team has completed.

Official Ride Request Portal

Request Your Ride Today

Submit a ride request to check route availability and receive a direct confirmation from our Jacksonville care coordination team.

Call (904) 747-1375
Request & Confirmation Policy:Submitting a transportation request does not guarantee a reservation. All requests are subject to availability and confirmation. We'll contact you to confirm availability and trip details.

Wheelchair-Accessible Vehicles

Side-entry and rear-entry options for smooth boarding.

Companions Welcome

Let us know if a caregiver or family member will ride along.

Serving Greater Jax

Duval, St. Johns, and Clay counties.